{"id":857,"date":"2025-09-05T08:01:05","date_gmt":"2025-09-05T08:01:05","guid":{"rendered":"https:\/\/itfocusacademy.cz\/?page_id=857"},"modified":"2025-09-09T15:25:01","modified_gmt":"2025-09-09T15:25:01","slug":"vseobecne-obchodni-podminky-poskytovani-vzdelavacich-kurzu","status":"publish","type":"page","link":"https:\/\/itfocusacademy.com\/cz\/vseobecne-obchodni-podminky-poskytovani-vzdelavacich-kurzu\/","title":{"rendered":"<br>GENERAL TERMS AND CONDITIONS"},"content":{"rendered":"<p><strong>FOR PROVIDING EDUCATIONAL COURSES<\/strong><\/p>\n\n\n\n<p>of IT Focus Academy s.r.o., Company ID 23442573, registered office at Novotn\u00e9ho 1279\/1,<\/p>\n\n\n\n<p>Hlubo\u010depy, 152 00 Prague 5, registered in the Commercial Register at the Municipal Court in<\/p>\n\n\n\n<p>Prague, Section C, Insert 427177 (hereinafter referred to as &#8220;<strong>Provider<\/strong>&#8220;)<\/p>\n\n\n\n<p><strong>I. Definitions<\/strong><\/p>\n\n\n\n<p>a. &#8220;<strong>Terms<\/strong>&#8221; means these General Terms and Conditions, which regulate the rights and obligations of<\/p>\n\n\n\n<p>the Provider and Customer in connection with providing courses.<\/p>\n\n\n\n<p>b. &#8220;<strong>Customer<\/strong>&#8221; means a natural person over 18 years of age, with full legal capacity, who has<\/p>\n\n\n\n<p>concluded a Service Agreement with the Provider. The Customer acts as the legal representative of<\/p>\n\n\n\n<p>the Participant or is the Participant themselves and is the contracting party with the Provider.<\/p>\n\n\n\n<p>c. &#8220;<strong>Participant<\/strong>&#8221; means a person who actually participates in the Course, either personally (if adult),<\/p>\n\n\n\n<p>or as a child on whose behalf the contract was concluded by a legal representative.<\/p>\n\n\n\n<p>d. &#8220;<strong>Course<\/strong>&#8221; means an educational activity organized by the Provider, intended for children or<\/p>\n\n\n\n<p>adults, focused primarily on information technology, programming, robotics and related topics,<\/p>\n\n\n\n<p>conducted in the form of regular or one-time lessons, in-person or online, under conditions<\/p>\n\n\n\n<p>established by the Service Agreement and these Terms.<\/p>\n\n\n\n<p>e. &#8220;<strong>Contracting Parties<\/strong>&#8221; means the Provider and Customer, &#8220;<strong>Contracting Party<\/strong>&#8221; means the<\/p>\n\n\n\n<p>Provider or Customer.<\/p>\n\n\n\n<p>f. &#8220;<strong>Service Agreement<\/strong>&#8221; means an unnamed contract pursuant to \u00a7 1746 para. 2 of the Civil Code<\/p>\n\n\n\n<p>regarding participation in a course concluded between the Customer and Provider, the content of<\/p>\n\n\n\n<p>which is the Provider&#8217;s obligation to ensure the participant&#8217;s opportunity to participate in the course<\/p>\n\n\n\n<p>and the Customer&#8217;s obligation to pay the course fee and comply with the Terms. The Service<\/p>\n\n\n\n<p>Agreement is concluded by the Customer&#8217;s approval of these Terms when purchasing the Course.<\/p>\n\n\n\n<p>g. &#8220;<strong>Course Fee<\/strong>&#8221; means the price for participation in a specific course, determined by the Provider<\/p>\n\n\n\n<p>and stated in the course offer or enrollment confirmation.<\/p>\n\n\n\n<p>h. &#8220;<strong>Lesson<\/strong>&#8221; means an individual teaching unit of a given Course.<\/p>\n\n\n\n<p>i. &#8220;<strong>Webov\u00e9 str\u00e1nky<\/strong>&#8221; means the Provider&#8217;s website available at https:\/\/itfocusacademy.com, through which<\/p>\n\n\n\n<p>course enrollment takes place and information about course offerings, contacts and other services is<\/p>\n\n\n\n<p>published.<\/p>\n\n\n\n<p>j. &#8220;<strong>Services<\/strong>&#8221; means activities provided by the Provider to the Customer and Participant within the<\/p>\n\n\n\n<p>contractual relationship according to the specific course offer. Services may consist primarily of<\/p>\n\n\n\n<p>organizing courses, teaching, communicating with parents or participants, providing educational<\/p>\n\n\n\n<p>materials, managing access credentials or issuing certificates of course completion.<\/p>\n\n\n\n<p>k. &#8220;<strong>Civil Code<\/strong>&#8221; or &#8220;<strong>CC<\/strong>&#8221; means Act No. 89\/2012 Coll., Civil Code, as amendedl. &#8220;<strong>Personal Data<\/strong>&#8221; means any information about an identified or identifiable natural person that the<\/p>\n\n\n\n<p>Provider processes in connection with its activities, in accordance with applicable legal regulations,<\/p>\n\n\n\n<p>especially GDPR.<\/p>\n\n\n\n<p>m. &#8220;<strong>GDPR<\/strong>&#8221; means Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27<\/p>\n\n\n\n<p>April 2016 on the protection of natural persons with regard to the processing of personal data and<\/p>\n\n\n\n<p>on the free movement of such data, and repealing Directive 95\/46\/EC (General Data Protection<\/p>\n\n\n\n<p>Regulation).<\/p>\n\n\n\n<p>n. &#8220;<strong>Personal Data Processing Principles<\/strong>&#8221; means a document issued by the Provider that<\/p>\n\n\n\n<p>establishes rules and procedures for processing Personal Data and informs data subjects about their<\/p>\n\n\n\n<p>rights in accordance with GDPR, available at [https:\/\/itfocusacademy.cz\/wp-content\/uploads\/<\/p>\n\n\n\n<p>2025\/08\/Beru-na-vedomi-Zasady-zpracovani-osobnich-udaju.pdf].<\/p>\n\n\n\n<p><strong>II. Introductory Provisions<\/strong><\/p>\n\n\n\n<p>a. The Terms regulate, in accordance with the provision of \u00a7 1751 para. 1 of the Civil Code, the<\/p>\n\n\n\n<p>mutual rights and obligations of the Contracting Parties arising from the Service Agreement or in<\/p>\n\n\n\n<p>connection with it.<\/p>\n\n\n\n<p>b. The User concludes the Service Agreement remotely through the Website, by sending a<\/p>\n\n\n\n<p>registration (enrollment) in the course by the Customer and its confirmation by the Provider. An<\/p>\n\n\n\n<p>integral part of this process is the Customer&#8217;s consent to these Terms and to the Personal Data<\/p>\n\n\n\n<p>Processing Principles.<\/p>\n\n\n\n<p>c. Based on the Service Agreement, the Provider undertakes to provide the Customer with Services<\/p>\n\n\n\n<p>corresponding to the description of the specific course and the Customer undertakes to pay the<\/p>\n\n\n\n<p>agreed Course Fee and comply with these Terms.<\/p>\n\n\n\n<p>d. These Terms form an integral part of the Service Agreement and are binding on both Contracting<\/p>\n\n\n\n<p>Parties for the entire duration of the contractual relationship until complete settlement of all mutual<\/p>\n\n\n\n<p>rights and obligations.<\/p>\n\n\n\n<p><strong>III. Course Enrollment and Contract Conclusion<\/strong><\/p>\n\n\n\n<p>a. <strong>Demo lesson registration<\/strong>. The Provider may offer interested parties the opportunity to<\/p>\n\n\n\n<p>participate in a free demo lesson before starting a full course. The interested party fills out a<\/p>\n\n\n\n<p>registration form on the Website, where they provide basic information about the Participant (e.g.,<\/p>\n\n\n\n<p>name, age, previous experience) and possibly the legal representative&#8217;s details. After submitting the<\/p>\n\n\n\n<p>registration, the Provider confirms the demo lesson date. Participation in the demo lesson is non-<\/p>\n\n\n\n<p>binding and does not establish a right to participate in the follow-up course.<\/p>\n\n\n\n<p>b. <strong>Binding course enrollment<\/strong>. Based on interest in the course, the Provider sends the Customer an<\/p>\n\n\n\n<p>email link to the final enrollment (course order), which includes selecting a specific course,<\/p>\n\n\n\n<p>completing identification data and chosen payment method. <strong>Sending a properly completed<\/strong><\/p>\n\n\n\n<p><strong>enrollment to the Provider constitutes a proposal to conclude a Contract.<\/strong> <strong>The Service<\/strong><\/p>\n\n\n\n<p><strong>Agreement is concluded at the moment of delivery of enrollment confirmation from the<\/strong><\/p>\n\n\n\n<p><strong>Provider to the Customer&#8217;s email<\/strong>. This confirmation typically contains a summary of the ordered<\/p>\n\n\n\n<p>course and payment details.c. <strong>Enrollment rejection.<\/strong> The Provider reserves the right to reject an enrollment and not conclude a<\/p>\n\n\n\n<p>Service Agreement, especially for capacity or other objective reasons preventing acceptance of the<\/p>\n\n\n\n<p>enrollment. The Customer will be informed of this fact without undue delay. The Provider may also<\/p>\n\n\n\n<p>offer an alternative date or another course. Without enrollment confirmation from the Provider, the<\/p>\n\n\n\n<p>Customer has no right to participate in the course.<\/p>\n\n\n\n<p>d. <strong>Child enrollment by legal representative<\/strong>. A child&#8217;s enrollment may be submitted by any of their<\/p>\n\n\n\n<p>legal representatives. It is assumed that the parent acting during enrollment does so with the consent<\/p>\n\n\n\n<p>of the other legal representative. The Provider acts in good faith and is not obligated to verify this<\/p>\n\n\n\n<p>consent. If the Provider has demonstrable knowledge of the other legal representative&#8217;s<\/p>\n\n\n\n<p>disagreement, the Provider may temporarily suspend processing the enrollment until the situation<\/p>\n\n\n\n<p>between the parents is clarified.<\/p>\n\n\n\n<p>e. <strong>Information provided in enrollment<\/strong>. The Customer is obligated to provide true, complete and<\/p>\n\n\n\n<p>current information about themselves and the Participant in the enrollment. In particular, they are<\/p>\n\n\n\n<p>obligated to inform the Provider of all facts that may affect the course of instruction or child safety,<\/p>\n\n\n\n<p>such as health limitations or specific educational needs. This information serves to adapt instruction<\/p>\n\n\n\n<p>to the child&#8217;s needs and the Provider handles it in accordance with relevant legal regulations and<\/p>\n\n\n\n<p>Personal Data Processing Principles.<\/p>\n\n\n\n<p>f. <strong>Form of contract conclusion.<\/strong> The Service Agreement is concluded remotely in the above-<\/p>\n\n\n\n<p>mentioned manner. A written contract is not prepared separately &#8212; conclusion means mutual<\/p>\n\n\n\n<p>confirmation of the proposal and acceptance of the contract through electronic communication, not<\/p>\n\n\n\n<p>the issuance of a document explicitly called a &#8220;Contract.&#8221;<\/p>\n\n\n\n<p>g. <strong>Informational character.<\/strong> The presentation of courses on the website has only an informational<\/p>\n\n\n\n<p>character and is not a proposal to conclude a contract within the meaning of \u00a7 1732 para. 2 of the<\/p>\n\n\n\n<p>Civil Code.<\/p>\n\n\n\n<p><strong>IV. Course Fee Price and Payment Terms<\/strong><\/p>\n\n\n\n<p>a. <strong>Course fee amount<\/strong>. The price for a specific course is stated in its offer on the Provider&#8217;s Website.<\/p>\n\n\n\n<p>The course fee is typically set as a one-time amount for the entire course (for example, for a<\/p>\n\n\n\n<p>semester cycle of lessons). In individually agreed cases, installment payment may be allowed. The<\/p>\n\n\n\n<p>possibility of installment payment is above-standard and must be explicitly agreed upon during<\/p>\n\n\n\n<p>registration.<\/p>\n\n\n\n<p>b. <strong>Payment method<\/strong>. The course fee is paid by bank transfer to the Provider&#8217;s account, the details of<\/p>\n\n\n\n<p>which are stated in the enrollment confirmation or on the issued invoice. The day of payment is<\/p>\n\n\n\n<p>considered the day the amount is credited to the Provider&#8217;s account. In the future, the Customer may<\/p>\n\n\n\n<p>be offered the possibility of card payment through a secure online payment gateway; the Provider<\/p>\n\n\n\n<p>will inform about this possibility within payment instructions. The Customer pays all bank fees and<\/p>\n\n\n\n<p>is responsible for the Provider receiving the course fee in full.<\/p>\n\n\n\n<p>c. <strong>Due date<\/strong>. Unless stated otherwise, the course fee is due within 7 calendar days from enrollment<\/p>\n\n\n\n<p>confirmation, but no later than before the start of the first course lesson. In case of agreed<\/p>\n\n\n\n<p>installment payment, individual installments are due on dates established during registration (e.g.,<\/p>\n\n\n\n<p>first part before course start, next part during its progress).<\/p>\n\n\n\n<p>d. <strong>Payment receipt<\/strong>. The Provider will issue a tax document (invoice) for the received payment in<\/p>\n\n\n\n<p>the Customer&#8217;s name. If the Customer requires issuing an invoice to a legal entity or with other<\/p>\n\n\n\n<p>requirements (e.g., Company ID, VAT ID), they are obligated to state this fact during registration.e. <strong>Late payment<\/strong>. If the Customer does not pay the course fee within the established period, the<\/p>\n\n\n\n<p>Provider is entitled to cancel the course reservation. Before canceling the spot, the Customer will<\/p>\n\n\n\n<p>typically be notified by email and provided with a reasonable additional period for payment. If the<\/p>\n\n\n\n<p>Provider does not receive payment even within this additional period, the order is considered<\/p>\n\n\n\n<p>canceled by the Customer before course start. In such case, the cancellation conditions stated in<\/p>\n\n\n\n<p>Article VII apply. The Provider reserves the right to refuse the Participant&#8217;s presence in any Lesson<\/p>\n\n\n\n<p>if the Customer is in arrears with course fee payment.<\/p>\n\n\n\n<p><strong>V. Organization of Instruction and Communication<\/strong><\/p>\n\n\n\n<p>a. <strong>Form of instruction<\/strong>. Courses organized by the Provider may take place in-person (offline),<\/p>\n\n\n\n<p>remotely (online) or in combined form, according to the character of the specific course.<\/p>\n\n\n\n<p>Information about the form of instruction is always stated in the course description. For in-person<\/p>\n\n\n\n<p>courses, the venue is stated; for online courses, the Customer receives connection instructions<\/p>\n\n\n\n<p>before course start (e.g., videoconference link or access to online platform).<\/p>\n\n\n\n<p>b. <strong>Schedule and lesson length<\/strong>. A standard course consists of regular lessons, usually held once<\/p>\n\n\n\n<p>weekly. The total number of lessons and period of conduct is stated in the course description. The<\/p>\n\n\n\n<p>Provider communicates specific days, lesson lengths, times and other lesson details before course<\/p>\n\n\n\n<p>start.<\/p>\n\n\n\n<p>c. <strong>Course content.<\/strong> Course curriculum is determined by the Provider according to age group and<\/p>\n\n\n\n<p>topic (e.g., programming basics, robotics, game development, etc.). The Provider reserves the right<\/p>\n\n\n\n<p>to reasonably adjust instruction content depending on participants&#8217; progress and group needs,<\/p>\n\n\n\n<p>provided this does not change the overall character of the course.<\/p>\n\n\n\n<p>d. <strong>Communication with Customer<\/strong>. The Provider&#8217;s basic communication channel with the<\/p>\n\n\n\n<p>Customer is the email address stated in the enrollment. Important course information will be sent to<\/p>\n\n\n\n<p>this address, e.g., enrollment confirmation, organizational instructions, schedule changes or<\/p>\n\n\n\n<p>announcements about makeup lessons. For quick communication, the Provider may also use other<\/p>\n\n\n\n<p>forms of communication, e.g., messages through applications (e.g., WhatsApp, Telegram), if the<\/p>\n\n\n\n<p>Customer provides the corresponding contact and agrees to this form of communication. In urgent<\/p>\n\n\n\n<p>cases, the Provider may also contact the Customer by phone at the number stated in the enrollment.<\/p>\n\n\n\n<p>The Customer acknowledges and agrees that legally significant communications (e.g., course<\/p>\n\n\n\n<p>changes, cancellations, enrollment confirmations) may be delivered via email.<\/p>\n\n\n\n<p>e. <strong>Online parent portal<\/strong>. The Provider may establish an online information system for parents,<\/p>\n\n\n\n<p>which will serve to overview attendance, course progress, participant advancement or sharing<\/p>\n\n\n\n<p>educational materials. If this platform is established, the Customer will receive access credentials<\/p>\n\n\n\n<p>and further instructions. Communication through this system is considered equivalent to email<\/p>\n\n\n\n<p>communication.<\/p>\n\n\n\n<p>f. <strong>Customer and Participant obligations<\/strong>. The Customer is responsible for the Participant<\/p>\n\n\n\n<p>attending lessons on time, reasonably prepared and equipped. For online instruction, this includes<\/p>\n\n\n\n<p>especially equipment with internet connection and necessary software according to Provider<\/p>\n\n\n\n<p>instructions. The course participant is obligated to follow instructor directions and basic rules of<\/p>\n\n\n\n<p>decent behavior during instruction. The Provider reserves the right to exclude from the course a<\/p>\n\n\n\n<p>participant who would repeatedly and seriously disrupt instruction or endanger themselves or<\/p>\n\n\n\n<p>others. Exclusion will be preceded by parent notification. In case of exclusion for disciplinary<\/p>\n\n\n\n<p>reasons, the Customer has no right to course fee refund, unless the Provider decides otherwise.g. <strong>Educational materials and technical conditions<\/strong>. The Provider ensures necessary study<\/p>\n\n\n\n<p>materials for instruction. These materials may be provided in printed form (for in-person courses) or<\/p>\n\n\n\n<p>electronically (email, through parent portal, etc.). For online courses, the Customer is obligated to<\/p>\n\n\n\n<p>ensure suitable technical equipment for the child&#8217;s participation &#8212; for example, a computer with<\/p>\n\n\n\n<p>internet connection, microphone and installed application (e.g., Zoom). The Provider bears no<\/p>\n\n\n\n<p>responsibility for technical difficulties on the Customer&#8217;s side that prevent the participant from<\/p>\n\n\n\n<p>attending a lesson.<\/p>\n\n\n\n<p><strong>VI. Missed Lessons and Substitutions<\/strong><\/p>\n\n\n\n<p>a. <strong>Participant absence.<\/strong> If the Participant cannot attend a lesson for their own reasons (e.g., illness,<\/p>\n\n\n\n<p>family vacation, school event), they have no right to a makeup lesson or proportional course fee<\/p>\n\n\n\n<p>refund. Courses are organized as group instruction that proceeds according to the established<\/p>\n\n\n\n<p>schedule regardless of individual participants&#8217; absence.<\/p>\n\n\n\n<p>b. <strong>Voluntary compensation possibilities.<\/strong> The Provider may attempt, within their operational<\/p>\n\n\n\n<p>capabilities, to offer voluntary substitution, for example in the form of participation in another<\/p>\n\n\n\n<p>lesson of a similar course, providing educational materials from the missed lesson or consultation<\/p>\n\n\n\n<p>with the instructor. These possibilities are voluntary performance by the Provider; provision of such<\/p>\n\n\n\n<p>substitution cannot be guaranteed. Providing compensation in the past or providing compensation to<\/p>\n\n\n\n<p>another Participant does not establish a right to provide compensation in other cases.<\/p>\n\n\n\n<p>c. <strong>Missed individual lessons<\/strong>. For individual lessons (i.e., lessons with one participant), the<\/p>\n\n\n\n<p>Customer may cancel the agreed date without penalty no later than 24 hours in advance. In such<\/p>\n\n\n\n<p>case, the lesson will be moved to another mutually agreed date. When canceling within a shorter<\/p>\n\n\n\n<p>period, or if the Participant fails to attend the lesson without excuse, the lesson is forfeited without<\/p>\n\n\n\n<p>right to substitution and the Customer has no right to course fee refund.<\/p>\n\n\n\n<p>d. <strong>Short-term technical outages during online lessons<\/strong>. Temporary technical outages on the<\/p>\n\n\n\n<p>Provider&#8217;s side during online lessons (e.g., connection interruption) will be resolved according to<\/p>\n\n\n\n<p>the situation by extending the lesson, repeating instruction at the next date, or providing a makeup<\/p>\n\n\n\n<p>lesson, if the outage prevents conducting a substantial part of the instruction.<\/p>\n\n\n\n<p><strong>VII. Contract Withdrawal and Cancellation Terms<\/strong><\/p>\n\n\n\n<p>a. <strong>Canceling participation before course start<\/strong>. The Customer is entitled to cancel their<\/p>\n\n\n\n<p>participation in the course (withdraw from the contract) no later than five working days before the<\/p>\n\n\n\n<p>first lesson. In such case, the Provider will refund the course fee in full. If the Customer requests<\/p>\n\n\n\n<p>cancellation later, the Provider will attempt to fill the vacated spot with another interested party. If<\/p>\n\n\n\n<p>successful, the course fee will be refunded in full; otherwise, the Provider is entitled to charge a<\/p>\n\n\n\n<p>cancellation fee equal to the course fee.<\/p>\n\n\n\n<p>b. <strong>Interrupting participation during the course<\/strong>. If the Customer decides to interrupt participation<\/p>\n\n\n\n<p>during an already ongoing course, they have no right to refund of a proportional part of the course<\/p>\n\n\n\n<p>fee. An exception may be a serious situation, for example long-term illness of the Participant<\/p>\n\n\n\n<p>preventing further attendance, documented by medical certificate, or fundamental change in family<\/p>\n\n\n\n<p>situation. In such case, the Provider may offer partial compensation, for example refunding a<\/p>\n\n\n\n<p>proportional part of the course fee, suspending the course and continuing at another date, or<\/p>\n\n\n\n<p>transferring remaining credit to other services. Providing this substitution depends on the Provider&#8217;s<\/p>\n\n\n\n<p>discretion; the Customer has no right to it.c. <strong>Form and effectiveness<\/strong>. Canceling participation must be announced in writing, typically by<\/p>\n\n\n\n<p>email to the Provider&#8217;s official contact address. The decisive date is considered the day of delivery<\/p>\n\n\n\n<p>of such notification. The Provider will confirm receipt of the cancellation and agree with the<\/p>\n\n\n\n<p>Customer on further procedure.<\/p>\n\n\n\n<p>d. <strong>Course fee refund.<\/strong> Any course fee refund will be made without undue delay from cancellation<\/p>\n\n\n\n<p>confirmation, by transfer to the bank account from which payment was made, unless the parties<\/p>\n\n\n\n<p>agree otherwise.<\/p>\n\n\n\n<p>e. <strong>Withdrawal from remotely concluded contract<\/strong>. The Customer acknowledges that the<\/p>\n\n\n\n<p>Provider&#8217;s courses represent services connected with leisure time use provided at a specific date. In<\/p>\n\n\n\n<p>accordance with \u00a7 1837 letter j) of the Civil Code, it is therefore not possible to withdraw from the<\/p>\n\n\n\n<p>contract within 14 days, even if it was concluded through distance communication means.<\/p>\n\n\n\n<p><strong>VIII. Changes and Cancellation by the Provider<\/strong><\/p>\n\n\n\n<p>a. <strong>Not starting course for operational reasons<\/strong>. The Provider reserves the right not to start a<\/p>\n\n\n\n<p>course if insufficient participants enroll or other serious operational reasons arise that prevent<\/p>\n\n\n\n<p>opening (e.g., long-term instructor indisposition, technical failure). In such case, the Customer will<\/p>\n\n\n\n<p>be informed as early as possible before the planned start and the Provider will refund 100% of the<\/p>\n\n\n\n<p>paid course fee, or offer to transfer payment to another course.<\/p>\n\n\n\n<p>b. <strong>Minor organizational changes during the course<\/strong>. During an ongoing course, minor<\/p>\n\n\n\n<p>organizational changes may occur that do not affect the overall scope of service &#8212; for example, one-<\/p>\n\n\n\n<p>time postponement of a lesson date, instructor change or short-term instruction interruption due to<\/p>\n\n\n\n<p>force majeure. These changes are not contract breach and do not establish the Customer&#8217;s right to<\/p>\n\n\n\n<p>compensation.<\/p>\n\n\n\n<p>c. <strong>Lesson cancellation by the Provider<\/strong>. If a lesson is canceled by the Provider (e.g., due to<\/p>\n\n\n\n<p>instructor illness, technical problems or other operational reasons), the Provider will attempt to<\/p>\n\n\n\n<p>ensure a suitable alternative in the form of a makeup lesson at the earliest possible date (e.g., by<\/p>\n\n\n\n<p>adding a lesson at the end of the course or arranging another date), or proportional financial<\/p>\n\n\n\n<p>compensation if a makeup lesson cannot be ensured (e.g., after course completion or due to<\/p>\n\n\n\n<p>Participant non-attendance at the makeup date). Compensation will be provided in the form of<\/p>\n\n\n\n<p>partial course fee refund or discount on the next course.<\/p>\n\n\n\n<p>d. <strong>Significant changes.<\/strong> If a significant change occurs that could fundamentally affect the<\/p>\n\n\n\n<p>Participant&#8217;s ability to participate (e.g., long-term change of instruction day or form changing from<\/p>\n\n\n\n<p>in-person to online instruction), the Customer will be informed of this change in advance and<\/p>\n\n\n\n<p>allowed to express their disagreement in writing. If they do so no later than 10 days from<\/p>\n\n\n\n<p>notification, the Provider will offer them a suitable solution &#8212; for example, transfer to another<\/p>\n\n\n\n<p>course or proportional course fee refund. If the Customer does not respond, it is assumed they agree<\/p>\n\n\n\n<p>with the change.<\/p>\n\n\n\n<p><strong>IX. Transfer of Participation to Another Person<\/strong><\/p>\n\n\n\n<p>a. <strong>Transfer possibility<\/strong>. If the Course Participant can no longer attend instruction, they may propose<\/p>\n\n\n\n<p>transferring participation to another person. Such transfer must be requested in writing and is only<\/p>\n\n\n\n<p>possible with the Provider&#8217;s prior consent and simultaneously with the new person&#8217;s consent to these<\/p>\n\n\n\n<p>Terms and Personal Data Processing Principles. Transfer is usually possible before course start or<\/p>\n\n\n\n<p>after completing a maximum of several initial lessons.b. <strong>Requirements for new participant<\/strong>. The new Participant must meet the specific course<\/p>\n\n\n\n<p>conditions, especially age category and any entry knowledge. The Customer is responsible for the<\/p>\n\n\n\n<p>new person (or their parents) being properly familiarized with these Terms. Transfer becomes<\/p>\n\n\n\n<p>effective when confirmed by the Provider and simultaneously when acceptance of Terms and<\/p>\n\n\n\n<p>Principles by the new Customer or Participant is confirmed.<\/p>\n\n\n\n<p>c. <strong>Administrative fee<\/strong>. A reasonable administrative fee may be charged for transfer, which will not<\/p>\n\n\n\n<p>exceed the Provider&#8217;s actual costs. The Customer will be informed of any fee in advance.<\/p>\n\n\n\n<p><strong>X. Completion Certificate<\/strong><\/p>\n\n\n\n<p>a. <strong>Certificate issuance possibility<\/strong>. The Provider may issue completion certificates or achievement<\/p>\n\n\n\n<p>level certifications to Participants who successfully complete the course.<\/p>\n\n\n\n<p>b. <strong>Conditions for obtaining<\/strong>. Certificate issuance may be conditional on meeting requirements<\/p>\n\n\n\n<p>established by the Provider at course start. Participation in at least 75% of lessons, active<\/p>\n\n\n\n<p>engagement in instruction and successful completion of a final project or test is expected.<\/p>\n\n\n\n<p>c. <strong>Individual assessment for absences<\/strong>. In case of excused long-term absence (e.g., due to illness),<\/p>\n\n\n\n<p>the Provider may recognize course completion individually, for example after verifying achieved<\/p>\n\n\n\n<p>knowledge at a makeup date. If the participant does not meet established conditions, a certificate<\/p>\n\n\n\n<p>need not be issued.<\/p>\n\n\n\n<p>d. <strong>Certificate form and purpose<\/strong>. The certificate is standardly provided in electronic form (PDF),<\/p>\n\n\n\n<p>also in printed form upon request. It serves as confirmation of participation and achieved progress.<\/p>\n\n\n\n<p>It is not an accredited document according to the Ministry of Education.<\/p>\n\n\n\n<p><strong>XI. Other Provisions<\/strong><\/p>\n\n\n\n<p>a. <strong>Rights to educational materials<\/strong>. All educational materials provided within the course are<\/p>\n\n\n\n<p>intended exclusively for the participant&#8217;s personal use and are subject to copyright protection. Any<\/p>\n\n\n\n<p>further distribution, copying or commercial use without the Provider&#8217;s express consent is prohibited.<\/p>\n\n\n\n<p>b. <strong>Rights to participant outputs<\/strong>. Copyrighted works created by Participants during the course<\/p>\n\n\n\n<p>(e.g., programming projects, graphics, models) may be used by the Provider for any purposes,<\/p>\n\n\n\n<p>especially for course presentation, promotion or further educational activities.<\/p>\n\n\n\n<p>c. <strong>Liability<\/strong>. The Provider bears no responsibility for technical difficulties on the Customer&#8217;s side or<\/p>\n\n\n\n<p>for damages caused by force majeure. The Provider also does not guarantee participation results or<\/p>\n\n\n\n<p>that the Participant will achieve a specific knowledge level.<\/p>\n\n\n\n<p>d. <strong>Participant exclusion for Terms violation<\/strong>. In case of substantial or repeated minor violation of<\/p>\n\n\n\n<p>these Terms by the Customer or Participant (e.g., non-respect of behavior rules, serious instruction<\/p>\n\n\n\n<p>disruption, non-compliance with instructor directions, etc.), the Provider is entitled to unilaterally<\/p>\n\n\n\n<p>terminate service provision to the given Participant and Customer, without right to course fee<\/p>\n\n\n\n<p>refund. Such termination will be preceded by written Customer notification, unless the situation&#8217;s<\/p>\n\n\n\n<p>severity requires immediate intervention.<\/p>\n\n\n\n<p>e. <strong>Distance communication<\/strong>. The Customer agrees to use distance communication means when<\/p>\n\n\n\n<p>concluding the contract and providing Services. The Customer bears costs incurred when using<\/p>\n\n\n\n<p>these means.<strong>XII. Final Provisions<\/strong><\/p>\n\n\n\n<p>a. <strong>Legal regime<\/strong>. Legal relations between the Provider and Customer that are not explicitly<\/p>\n\n\n\n<p>regulated by these Terms are governed by Czech Republic law. If the Customer is a consumer, the<\/p>\n\n\n\n<p>Civil Code and Consumer Protection Act apply especially.<\/p>\n\n\n\n<p>b. <strong>Out-of-court dispute resolution<\/strong>. The Customer as a consumer has the right to out-of-court<\/p>\n\n\n\n<p>dispute resolution. The competent entity is the Czech Trade Inspection (www.coi.cz). A proposal<\/p>\n\n\n\n<p>may be submitted within one year from when the Customer first asserted their claim with the<\/p>\n\n\n\n<p>Provider.<\/p>\n\n\n\n<p>c. <strong>Personal data processing<\/strong>. In connection with service provision, personal data of the Customer<\/p>\n\n\n\n<p>and Course Participant is processed. Processing rules, data scope, purposes and other information<\/p>\n\n\n\n<p>are stated in the Personal Data Processing Principles document, available on the Provider&#8217;s website.<\/p>\n\n\n\n<p>d. <strong>Terms effectiveness and changes<\/strong>. These Terms become valid and effective on the date stated<\/p>\n\n\n\n<p>below and replace all previous versions. The Provider reserves the right to change the Terms to a<\/p>\n\n\n\n<p>reasonable extent, especially in connection with legal regulation development or service provision<\/p>\n\n\n\n<p>methods. New versions will be published on the Provider&#8217;s website. It is assumed that the Customer<\/p>\n\n\n\n<p>expressed consent to Terms changes and accepted their updated version if they were sent by email<\/p>\n\n\n\n<p>and within 14 days from email delivery to the Company, they did not notify their disagreement in<\/p>\n\n\n\n<p>writing.<\/p>\n\n\n\n<p>e. <strong>Severability clause<\/strong>. If any provision of these Terms proves invalid, this does not cause invalidity<\/p>\n\n\n\n<p>of the Terms as a whole. The parties undertake to replace such provision with a new one that best<\/p>\n\n\n\n<p>corresponds to the original in content and purpose.<\/p>\n\n\n\n<p><strong>Validity of these Terms:<\/strong> This document is effective from <strong>September 1, 2025<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>FOR PROVIDING EDUCATIONAL COURSES of IT Focus Academy s.r.o., Company ID 23442573, registered office at Novotn\u00e9ho 1279\/1, Hlubo\u010depy, 152 00 Prague 5, registered in the Commercial Register at the Municipal Court in Prague, Section C, Insert 427177 (hereinafter referred to as &#8220;Provider&#8220;) I. Definitions a. &#8220;Terms&#8221; means these General Terms and Conditions, which regulate the [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-857","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>GENERAL TERMS AND CONDITIONS - IT Focus Academy<\/title>\n<meta name=\"description\" content=\"GENERAL TERMS AND CONDITIONS\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itfocusacademy.com\/cz\/vseobecne-obchodni-podminky-poskytovani-vzdelavacich-kurzu\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GENERAL TERMS AND CONDITIONS - 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